Dealing with Disputes with Chinese Suppliers

Dealing with Disputes with Chinese Suppliers: 10 Steps to Protect Your Interests

As a foreign buyer, dealing with disputes with Chinese suppliers can be a challenging and complex process. In order to protect your legal interests and avoid common mistakes, it is important to follow these steps:

  • Mind the name on the contract: Make sure that the company’s name specified on the proforma invoice or purchase order is the same as the name of the company you initially negotiated with through the website or online chat applications. Many Chinese manufacturers use HK-located companies to receive payment and issue invoices on their behalf, which can make it difficult to file a case against the supplier.
  • Detail your specifications: Be specific and detailed when describing the agreed specifications of the goods you are purchasing. This will help to ensure that the goods you receive meet your expectations and quality standards.
  • Packaging matters: Make sure that the contract specifies how the goods should be packaged and delivered. Poor packaging can lead to damage to the goods and delays in delivery.
  • Introduce inspection rules: Inspection is essential to ensure that the goods you receive meet the agreed specifications and quality standards. The contract should specify who will conduct the inspection, where and when it will be conducted, and what standards will be used.
  • Be aware of delivery terms: The contract should specify the delivery terms, including the date and method of delivery, and any penalties for late delivery.
  • Include payment terms: The contract should specify the payment terms, including the amount, currency, and method of payment, as well as any penalties for late payment.
  • Protect your rights: Make sure that the contract includes clauses that protect your rights in case of disputes or other problems. This can include clauses for arbitration, mediation, and other methods of dispute resolution.
  • Review the contract carefully: Before signing the contract, review it carefully to make sure that it includes all the necessary details and protects your rights. If you are unsure about any aspect of the contract, consult with a lawyer or other legal professional.
  • Keep records: Keep detailed records of all communication and transactions with the supplier, including emails, chat logs, invoices, and other documents. This will be important if you need to prove your case in case of a dispute.
  • Consider professional assistance: Navigating the complexities of dealing with disputes with Chinese suppliers can be challenging, especially for those who are not familiar with the Chinese legal system.


One-stop solution to help you deal with disputes with Chinese suppliers. Our team of experienced lawyers and legal professionals have years of experience working with foreign clients, and can provide expert advice and assistance throughout the entire process. Whether you need help drafting or reviewing a contract, negotiating with your supplier, or bringing a lawsuit, we can provide the support and guidance you need to protect your interests and achieve a favorable outcome. Contact us today to learn more about how we can help you with your dispute with a Chinese supplier.